Networking

Staff maintain and design the campus computer network infrastructure, equipment and services. They provide technical support and connect the SCSU community to the campus network.

Tony Sorteberg
tsorteberg@stcloudstate.edu, 308-2023

Thad Wakefield
twakefield@stcloudstate.edu, 308-4764

System Administration

Staff design, install and maintain the campus-wide computer server infrastructure. Staff also provides support and assistance for many of the campus services such as:

• Campus Wide Exchange Mail servers
• Campus Web Servers
• Database Servers
• Authentication Services
  
• Campus Printing Servers
• File Servers
• Departmental and Personal File Space
  

Jeff Hennen
jhennen@stcloudstate.edu, 308-2146

John Roberson
jdroberson@stcloudstate.edu, 308-5095

Clint Forseth
cforseth@stcloudstate.edu, 308-6140

Chris Stanley
cjstanley@stcloudstate.edu, 308-2017

Ben Pratt
bepratt@stcloudstate.edu, 308-4759

Larry Schafer
llschafer@stcloudstate.edu, 308-1686

Dan Bauer
drbauer@stcloudstate.edu, 308-2925

Database Applications / Applications Development

Staff develop and maintain institutional databases, work with MnSCU data and services, write and maintain various programs and scripts. Staff are responsible for a number of dynamic web-based applications such as Serials, SCSU people search, computer registration, Lab Seats, HuskyNetID activation, Time clock system and password reset.

Greg Biniek
grbiniek@stcloudstate.edu , 308-4119

Linda Carr
lcarr@stcloudstate.edu, 308-4810

Josh Hjelmstad
jbhjelmstad@stcloudstate.edu, 308-4820

Konstantin Makarov
kvmakarov@stcloudstate.edu, 308-4837

Institutional Effectiveness

Staff support the Office of Institutional Development that facilitate the integration of planning, institutional research, and assessment to encourage the continuous and dynamic improvement of the University’s programs and services.

Chris Brown
cbrown@stcloudstate.edu, 308-6409

Mark Nordby
mdnordby@stcloudstate.edu

Workstation/Applications

In addition to the many department computer labs, SCSU provides the campus with Windows and Macintosh computers in General Access Lab facilities. Staff also provide technical support in the James W. Miller Learning Resources Building. The staff also handles software licensing contracts.

Eric Dietz
edietz@stcloudstate.edu, 308-1695

Bob Lessinger
blessinger@stcloudstate.edu, 308-6620

Dave Wogen
dave@stcloudstate.edu, 308-4708

Mark Kotcho
makotcho@stcloudstate.edu, 308-2053

Marcus Pohl
mlpohl@stcloudstate.edu, 308-4825

Security

Security has become an increasingly important aspect to the campus community. Staff provide assistance in preventing and respond to computer and network security incidents.

Projects

Staff utilize project management methodologies to plan, implement, and evaluate projects related to technology for the ITS department.

Computer Store

Students, staff, and faculty consult with Computer Store staff to choose computer hardware and software and then buy their equipment for campus offices or personal use. Discounts that SCSU receives from major vendors are passed along to campus customers. Visit huskynet.stcloudstate.edu/computerstore for more information.

Carl Schmitt
carl@stcloudstate.edu, 308-4944

Tom Peterson
tapeterson@stcloudstate.edu, 308-3801

HELPDESK

Full- and part-time staff members help students, staff and faculty with hardware and software problems. They take questions over the phone, from walk-in customers, and through e-mail. They offer specialized help for people who want to improve their computing knowledge. Visit huskynet.stcloudstate.edu/helpdesk for more information.

Carol Rose
carose@stcloudstate.edu, 308-5153

Brad Busse (D2L Support)
bwbusse@stcloudstate.edu, 308-1501

COMPUTER and TECHNICAL SUPPORT

Staff members work out of offices located in COE, COB, COSE, COSS, Atwood and LR&TS, giving fast, close-at-hand computing and technical help to faculty and staff.

Dan Michaels
College of Business
dmichaels@stcloudstate.edu, 308-1040

Jim Pesta
College of Education
jjpesta@stcloudstate.edu, 308-4884

Chris Fandel
College of Science & Engineering
cjfandel@stcloudstate.edu, 308-6099

Craig Overboe
Learning Resources & Technology Services
coverboe@stcloudstate.edu, 308-4248

Tom Peterson
College of Social Sciences
tapeterson@stcloudstate.edu, 308-3801

Ryan Salner
Campus Technology Support
rrsalner@stcloudstate.edu, 308-2945

Chad Schmitz
Atwood Memorial Center
cjschmitz@stcloudstate.edu, 308-2021

GENERAL ACCESS (Open) LAB COORDINATION

Staff coordinate activities in the 13 general access (open) labs across campus. They work with the faculty and the computer coordinators in the academic colleges to ensure that the lab facilities continue to meet student needs.

Sam Barhorst
samb@stcloudstate.edu, 308-4710

OPERATIONS/USER IDs/MAINTENANCE REPAIRS

Staff create and maintain user identification codes (user Ids) for new faculty and staff. They monitor and arrange computer hardware maintenance and repair services, and coordinate printer operations.

ResNet

ResNet provides residence hall students with high-speed access to the Internet, to campus networks, and to networked laser printers. More than 3,100 Internet jacks are installed in SCSU residence halls.

Library Systems Support

The Library staff in the James W. Miller Learning Resources Building have specific technology needs relating to library systems and services. ITS provides support for these library systems.