Technology Help at SCSU

Technology assistance is just an e-mail or phone call away. St. Cloud State University’s technical support areas are here to answer your questions and help you with problems.

Questions about the new Web site?

Here are some quick tips to help you familiarize yourself with the new HuskyNet Web site.

• HuskyNet Tips (PDF)

What’s New?
308-TECH Technology Support Line
Now you can dial a single phone number to access a variety of SCSU technology services. Just call 308-TECH (8324) anytime you have a technology-related question or problem. Our automated system will direct you to the right support area.

HelpDesk

The HelpDesk is SCSU’s general technology support center for students, faculty and staff. Staff members answer how-to and troubleshooting questions and provide computing and technical assistance.
E-mail: helpdesk@stcloudstate.edu
Phone: (320) 308-2077
Office: Miller Center B43 (basement)
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ResNet support

ResNet provides assistance to students living in the Residence Halls who connect to the campus network and the Internet through the Residential Hall Network.
E-mail: resnet@stcloudstate.edu
Phone: (320) 308-4762
Office: Miller Center B43 (basement)
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Center for Information Systems administrative support

The administrative support group assists employees in administrative offices with issues including installation of new computer hardware and software, and hardware and software problems.
Contacts:
E-mail: infosystems@stcloudstate.edu
Phone: (320) 308-5510
Office: Centennial Hall 366
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College technicians

Faculty and staff can contact their department chair or supervisor for information about technical support staff in SCSU’s buildings and academic colleges.
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Training opportunities

In addition to support, SCSU also offers technology training and workshops for students, faculty and staff.
More information...