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St. Cloud State University

St. Cloud State University

Desire2Learn

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System-wide D2L
Help Desk

d2l.custhelp.com
or call 1-877-235-2751

 

Faculty Help

Getting Started

This guide will prepare you to use Desire2Learn (D2L) for the first time as an instructor. Take your time and read each step carefully.

Step 1: Get your HuskyNetID

Your login ID (username) to access D2L is your HuskyNetID (username). You will need a HuskyNetID to log in to D2L.

If you know your HuskyNetID (username), go on to Step 2.

If you already have activated a HuskyNetID (username), but don't remember it or don't remember your password, look up your HuskyNetID and set a new password.

If you are new to SCSU or just don't have a HuskyNetID (username), you will need to go to the HelpDesk in Miller Center Room B43 (basement — use stairs next to coffee shop) and fill out a paper request form. You will be able to get your HuskyNetID (username) as soon as you have received your employee ID from Human Resources. If you have questions, please contact the HelpDesk at (320) 308-2077 or stop in Miller Center 204.

Step 2: Request a Course in D2L

To use D2L, you will need to request at least one course to begin developing. Follow the link below to request a course be created for you.

Request a Course Now
**HuskyNetID and password are required for login to complete the course request process.

Once your request has been processed and the course(s) created, you will be notified and should be able to log in to D2L using your HuskyNetID and Password.

If you would feel more comfortable taking a workshop on D2L prior to beginning your own development, please see the InforMedia Services workshops being offered.

Step 3: Develop your Course(s) in D2L

Once you receive word that your course is ready, you may log in and begin development.

Training and Workshops for Instructors

One of the best ways to learn how to prepare your course(s) is to take a workshop on D2L prior to beginning your own development. For more information on workshops, please see the InforMedia Services available workshops. InforMedia Services (IMS) offers training, workshops and instructional technology support for D2L at no charge.

Help

Instructors seeking help with Desire2Learn (D2L) should first e-mail desire2learn@stcloudstate.edu. A member of the InforMedia Services faculty will usually reply to your e-mail within one business day. There is also a frequently asked questions (FAQ) page where you may find answers that will help you.

The HelpDesk should also be able to assist you with most minor problems such as issues with your HuskyNetID and password as well as provide weekend and evening support. The HelpDesk can be reached at helpdesk@stcloudstate.edu or (320) 308-2077. If you are unable to get your issue resolved via e-mail or through the HelpDesk, you may call one of the following people:

  • Tom Hergert, (320) 308-0984
  • Rich Josephson, (320) 308-2069