Student Help
Getting Started
This guide will prepare you to use Desire2Learn (D2L) for the first time. Take your time and read each step carefully.
Step 1: Get your HuskyNetID
Your login ID (username) and password to access D2L are your HuskyNetID and password (the same ID you use for e-mail access at SCSU).
If you know your HuskyNetID and password, go on to Step 2.
If you already have activated a HuskyNetID but don't remember it or don't remember your password, look up your HuskyNetID and set a new password.
If you need to activate your HuskyNetID and set your password, go to the HuskyNet Web site. Click on the image that says "Activate my HuskyNetID" You will need to know your SCSU ID number and your password (previously called PIN) that you use to register for courses (further explanation is provided on the site). Read the instructions carefully during the activation process. A HuskyNetID provides you access to many technology resources at SCSU.
Step 2: Browser Requirements
D2L is designed to work with newer versions of most popular browsers, including Netscape and Internet Explorer, but we really suggest students use Internet Explorer. AOL is supported on Windows and Macintosh.
To figure out which browser you are using, open your browser and from the browser menu bar and open the "Help" menu. Select the "About" option.
Step 3: Browser Settings
To get the most out of your D2L experience, you might need to make some settings changes or install some additional common Internet software.
Desire2Learn has a browser tune-up page that contains directions and information on how to set up your browser.
SCSU currently uses version 8.1 of D2L. The directions on the page from D2L should be sufficient to set up your browser. Click here to do the system check and view the D2L browser tune-up page.
Step 4: Log in to D2L
Now that you have your HuskyNetID (username), have a supported browser and have your settings correct, you should be able to log in to D2L. Return to the main SCSU D2L page and use the login box on the left hand side of the screen. Enter your HuskyNetID in all lower case letters (no capital letters — make sure your caps lock is not on) and then enter your password.
Help
Students seeking help should first check the news and announcements area and also the frequently asked questions (FAQ).
If your question or problem is not solved by checking the news and announcements or FAQ regarding D2L, you can contact the campus HelpDesk at helpdesk@stcloudstate.edu or (320) 308-2077. You also can stop in the HelpDesk located in Miller Center B43 (basement — use stairs next to coffee shop).
The HelpDesk should be able to assist you with most minor problems such as issues related to your HuskyNetID and password. Should the HelpDesk not be able to resolve your issue, please e-mail desire2learn@stcloudstate.edu and be sure to provide your name, HuskyNetID, the location from which you are accessing (home or campus) and a detailed description of your question or problem.
