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St. Cloud State University

St. Cloud State University

SCSU's Spam Solution

Spam Solution Login

HuskyNetID
Password

In this site:

Spam Home

Contacts

HelpDesk:
helpdesk@stcloudstate.edu

Resources

 

User Guide

SCSU’s Spam Solution service gives you control of the spam filtering on your HuskyNet e-mail account by letting you

  • View blocked messages
  • Report messages as spam
  • Release messages that aren’t spam
  • Customize your list of blocked and safe senders

Spam Solution Features

Spam Quarantine

The Quarantine holds messages that have been classified as spam and blocked from your mailbox.

You can review them and release the ones that aren’t spam to your mailbox. Messages stay in the Quarantine for two weeks and then are permanently deleted.

Daily Digest

The Digest is an e-mail message sent to you every day containing a list of messages placed in your Spam Quarantine since your previous Digest.

You must sign up for to receive the Daily Digest. The method for signing up is listed under the Profile section of this page, but you can request an up-to-the-minute digest at any time from the Spam Solution site by logging in (upper right corner of this page) and clicking the Request Digest button at the top of your browser.

Audit Messages

You can choose to review messages that weren’t flagged as spam by signing up for the Spam Solution.

After signing up, you will see an Audit Messages folder below your Quarantine folder. If you sign up, a copy of your e-mail for the past week that has NOT been classified as spam will be kept in this folder. If a spam message reached your mailbox, you will be able to go into this folder and report that message as spam.

Clicking on the Report Spam link will automatically bundle all the needed information and send it to the appropriate people to update SCSU’s spam filter definition.

The Save Button

Be sure to click the save button every time you make a change in the Spam Solution Web site. You must save or your changes will not be kept.  The button is located on the top navigation of the site.

Using SCSU’s Spam Solution

Quarantine

When you log into the SCSU Spam Solution Site, you will see your Spam Quarantine:

You will note the top navigation contains useful functions like Logout, add to Safelist, Report as Not Spam and Release to your mailbox.

The top right-hand part of the screen lets you know how many messages are in your Quarantine.  By clicking on a message, you will get a safe preview of the message contents without HTML encoding.

If you have signed up for the audit service at the link provided above, you can also switch between the Quarantine and your Audit Messages folder which lists external e-mail that was not flagged as spam.  You can select messages to report as spam from the Audit Messages folder.

Profile

Clicking on Profile in the left navigation pane will bring you to your personal anti-spam settings. From this screen you can select the type of spam detection you would like to participate in and chose if you’d like a spam digest sent to you every weekday.

  • Put a check in the box in front of Send digest with new messages in my End User Digest if you would like to receive a digest every weekday.
  • Below the digest settings, you can pick different filtering levels. The default filtering level is quite accurate, but you should notice that all spam in your Quarantine with a score of 100 is junk mail. If this is the case and you feel comfortable, you can select the Drops Spam With a Score of 100 policy. This policy removes the definite spam from your Quarantine and your daily digest if you’ve signed up for it.
  • As always, remember to click save or your changes will not be saved.

Lists

This section displays and lets you edit your personal Blocked and Safe Sender list. You can add an e-mail address or entire e-mail domain here to either list by selecting the appropriate list and clicking the New button.

  • Addresses will be automatically added to your Blocked Sender List when you select a message from your Audit Messages folder and select Blocklist.
  • Messages will be added to your Safe Sender List when you select a message from your Quarantine and select Safelist.