HelpDesk: helpdesk@stcloudstate.edu
Software manufacturers typically put out updates and patches to correct a problem (bug) or vulnerability found with the software. These are designed to protect users of their software from loss of data and privacy. Updates and patches tend to come out on a regular basis.
Service packs are put out less frequently and are typically a package of all necessary updates and patches. They can also be used to introduce new features between major revisions of the software.
Updates, patches and service packs help reduce the likelihood that your computer will be used to cause problems on your local network, which can cause service downtimes or loss of internet connectivity for other users.
The combination use of antivirus software, malware removal utilities and personal firewalls, along with keeping up to date with updates, patches and service packs, can help protect your computer from viruses and other vulnerabilities.
For step-by-step instructions on how to run and schedule updates, please see
Getting help
The HelpDesk can help you with updates, patches and service packs for your
personally owned or SCSU office computer. HelpDesk consultants also can answer
questions about protecting your computer. Contact the HelpDesk at (320) 308-2077, helpdesk@stcloudstate.edu or
in Miller Center B43.
It is important to understand that every operating system (OS) including Microsoft Windows, Macintosh, Linux, Unix or any other OS or software program can be susceptible to bugs and vulnerabilities.
The popularity of a product often determines how frequently an operating system or program is targeted by hackers or viruses. This does not mean that users of less frequently installed software should feel they don't need to install updates and patches for their software. All users should frequently check for and install necessary updates and patches.
The operating system is not the only that require frequent updates. Other applications that should be updated monthly include: