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St. Cloud State University

St. Cloud State University

SCSU Telephone Services

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Administrative Helpdesk
(320) 308-5510

 

Desktop Messaging

What is it?

Desktop Messaging is a technology that enables you to access both your voice mail messages and your e-mail messages from within Outlook for Windows.  You may listen to, reply to and forward voice mail messages that you receive. With the use of a microphone or a telephone, you may also record voice mail messages and send them to other Desktop Messaging users on campus.

What do I need to use it?

You need to be using a Windows-based computer and Outlook e-mail.   You need to have a voice mail account.  Your computer should have a sound card and speakers, or a telephone headset, or at least a telephone near the computer.

How can I get Desktop Messaging installed?

You may request Desktop Messaging by using the Phone Chargeback/Desktop Messaging (pdf) form.  There is an initial, one-time licensing cost of $60.00 per voice mail account.  A campus technician will need to install the software on your computer.

How do I learn to use it?

The learning curve is short.  Accessing your voice mail via your computer is very similar to accessing your e-mail, except that you listen to, rather than read, your messages.